Built for the guys actually doing the work. Not the office. Not the sales manager. The owner in the truck with a phone in his hand and a customer staring at him waiting for a number.
Most contractor CRMs were designed by people who've never knelt on a slab. They give you a desktop pipeline view and call it field-ready. Then you're in someone's driveway with a 9-volt taser of a phone trying to type into a 12-column table while the customer's labradoodle barks at your boots.
This one was built backwards. Phone first. One-handed first. Big tap targets. No forms longer than your forearm. Every screen does what you'd actually do next.
You set your default price-per-sqft once. From then on, every new bid is calculator math you don't have to do. Multi-zone garage with a porch? Tap the calculator, add zones, hit go.
Vertical sqft, stairs, crack repair, scaling, major repairs, additional labor, additional repairs. Each one is its own line with its own rate. The total at the bottom updates as you type. You can hand the customer a number before they finish their coffee.
The customer asks, "What about a flake upgrade?" You tap the dropdown. The price re-totals. They watch you do it. That's the close.
The proposal lives at a link you send by text. They open it on their phone. They type their name. They draw a signature with their thumb. The contract flips to SIGNED with their IP address and timestamp. You're booked before you put the truck in drive.
The signature stays visible on their portal forever. Your insurance company can see it. Your bookkeeper can find it. No printing, no scanning, no emailing back and forth for three days while they shop your number.
When you mark the contract sent, the invoice flows through your GoHighLevel account and the payment-request email arrives from your business. Customers see your logo, your address, your link. They actually open it. They actually pay it.
Hook GoHighLevel to QuickBooks Online (five clicks inside GHL) and that same invoice lands in your QuickBooks file with the right customer and the right line items. No re-entry. No CSV at tax time. Your bookkeeper will send you a Christmas card.
Hi Sarah, your deposit invoice for the polyaspartic install is attached. Tap below to pay.
Once a job is won, type in actual material cost and labor hours as you go. Three tiles update live: sale, cost, profit. Margin percentage in big numbers. Green if you made money. Red if you didn't.
After your third job in a coating type, you'll know whether polyaspartic with the gray-blue blend actually beats epoxy with white quartz. Most contractors guess. The ones who know charge 15% more.
Day before install, tap one button on the appointment. The customer gets a text from your business: "Hi Sarah, this is Mike from Amazing Garage Floors. I'll be your installer Thursday at 9. See you then." A photo of Mike is attached. A link to the customer portal is included.
No more "is this the guy I hired?" moments. No "I thought you were coming Wednesday." Your install team shows up to a customer who's expecting them by name.
Every lead has a follow-up date. Snooze in one tap: 1 day, 3 days, 7 days. If a quoted lead goes 4 days without a touch, it shows up on the dashboard as Needs Attention. That's your daily to-do.
Most owner-operators lose 30 to 40% of quoted deals to silence. Not because the customer said no. Because nobody called back. Keep the Needs Attention card empty and that number drops to zero.
Build a "$200 annual buff-and-top-coat" agreement once. On every won job, attach it in one tap. The system tracks the renewal date. Thirty days before it's due, the customer shows up on your dashboard and the system tags them ready-to-text.
ServiceTitan's customers earn 21% more revenue from service agreements than transactional jobs. You can have the same engine running by Friday.
Pull up any contact. Type a message. Hit send. It comes from your number, lives in a chat-style thread with their replies, and persists forever. The way you text your wife. Not the way the dentist sends robot reminders.
When the customer texts back at 9 PM asking if you can do a second garage too, the message lands inside their record. You see it next morning. You reply. You don't dig through three different apps to figure out who they are.
The full amazinggaragefloors.com catalog lives in the Shop tab. Browse it, search it, filter by category. Your wholesale tier pricing applies automatically because your account is connected. You order from the field. The order shows up in your Woo admin and ships from the same warehouse you've always used.
Even better, save a "job kit" per coating type. Polyaspartic kit: 3 gallons of base, 5 lbs of flake per 100 sqft, 2 gallons of topcoat, one bag of grinder pads. The day you win a 600 sqft polyaspartic job, tap one button. Cart fills itself. Checkout. Done.
Installs to your home screen like a real app. Opens full-screen, no browser bars. Big tap targets. Voice dictation on every notes field, because typing with gloves is a joke. Camera capture goes straight to the rear camera. Address autocomplete that learns the customer's house from the first three characters.
No laptop. No office computer. No "I'll log it when I get home." If it happened on the job, it's in the system the moment it happened.
Most one-truck garage floor shops are paying for and managing a stack like this:
We built this because every CRM we tried felt like it was designed for a sales office that didn't exist in our business. Try it. If it fits the way you work, you will know in a week.